Once removed, wait for a minute and then reinstall the battery. Try removing the battery from the headset earpiece.Locate the compatibility switch on the bottom of the charging base and while on a call, move it to the other positions until the static is cleared up.If you do, try the troubleshooting tips below. When making your test call, you may hear static. Locate the compatibility switch and while on a call, move it to other positions until you hear a dial tone.Make sure that ALL cords are pushed in fully and have "snapped" into place.Double check to make sure that you have everything connected as per the setup instructions.NO DIAL TONEĪfter making a test call, did you NOT hear a dial tone? If not, try the troubleshooting ideas below to help resolve this. Now that your headset is set up, does everything work correctly and sound great? If not, refer to the suggestions below to help troubleshoot. If you don't have any further calls to make, make sure the telephone handset is hung up and then return your headset earpiece to the headset charging cradle, or keep it on until your next call. If you have additional calls to make, return to "step 2" and continue through step 5. When you finish your phone call, take the telephone handset receiver and hang it up. Make sure that the microphone tip is located approximately two fingers width from the corner of your mouth. Take the telephone handset out of the cradle and place it on the desktop.Īt this time, you should hear a dial tone in the headset earpiece STEP 4ĭial the desired phone number and have a conversation as normal. This is the small oblong shaped button on the side of the headset top. Put the headset on and press the call control button located on the side of the earpiece. Now that your headset is setup, here's some step-by-step instructions on how to use it to make a phone call. Contact us today for assistance in locating the correct remote call answer device. NOTE: If you would like to answer your phone calls when away from your desk, you’ll need an optional Handset Lifter or Electronic Hookswitch Cable (EHS Cable). Place the telephone handset into the cradle of the telephone, (hang up the phone). Plug the telephone handset coil cord into the square box in the middle of the telephone interface cable. Plug the big end into the Plantronics C052 charging base and plug the other end into the HANDSET port of your desk phone. Included with your Plantronics headset is a phone cord. Unplug your telephone handset from the base of your phone. Place the wireless headset earpiece into the charging cradle and allow it to charge for a minimum of twenty (20) minutes. Plug the other end into the back of your C052 charging base as shown. STEP 1 Locate the AC Power Adapter and plug it into your wall power outlet. Most phones require you to stay on setting A. On the bottom of your charging base is a microphone and speaker adjustment and an A-G compatibility switch. Download C052 Manual BASE AND HEADSET BUTTONS
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